Privacy Policy link mega

1Privacy Policy Introduction & Scope

Link mega is committed to protecting the privacy of every user on our platform. As a responsible online gaming platform, we fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.

This Privacy Policy clearly outlines the types of personal information we collect, the purposes for which it is used, the parties who may have access to it, and your rights as the data owner. Continued use of the link mega platform means you have read and agreed to this Privacy Policy.

If you are under 18 years of age, you are not permitted to use our platform and should not provide us with any personal information.

2Information We Collect

Link mega collects your personal information through two main channels – information you provide directly when registering and using the platform, and information collected automatically through technology.

Information You Provide Directly

• Identity information: Full name, national identification number (MyKad), date of birth, and gender.
• Contact information: Mobile phone number, email address, and residential address.
• Financial information: Bank account number, bank name, and e-wallet details for deposit and withdrawal purposes.
• KYC verification documents: A copy of your identity card, passport, or other official document requested for identity verification purposes.
• Account information: Username, password (stored in encrypted form), and personal account preferences.

Automatically Collected Information

• Technical data: IP address, device type, operating system, web browser type and version.
• Usage data: Pages visited, session duration, games played, access times, and in-platform actions.
• Location data: General location information based on IP address for geographical compliance purposes.
• Cookie data: Information stored through cookies and similar tracking technologies to enhance the user experience.

Data Type	Example	Primary Purpose
Identity	Name, IC, date of birth	Account verification & KYC
Contact	Email, phone number	Communications & notifications
Finance	Bank accounts, e-wallets	Deposit & withdrawal
Technical	IP, device, browser	Security & fraud detection
Usage	Game history, clicks	Service improvement

3How We Use Your Information

Every piece of information we collect is used for legitimate and transparent purposes. link mega will not use your data for purposes unrelated to platform operations without your prior consent.

Purpose of Data Use

• Account management: Registering and maintaining your account, processing secure logins, and managing profile information.
• Transaction processing: Processing deposits, withdrawal of wins, and managing your account credit balance accurately and securely.
• Identity verification (KYC): Verifying that you meet the minimum age requirement and comply with anti-money laundering (AML) legal compliance obligations.
• Service communications: Sending important notifications relating to your account, transactions, security updates, and selected promotions based on your preferences.
• Fraud detection: Monitoring suspicious activity, protecting your account from unauthorised access, and preventing all forms of fraud.
• Platform improvement: Analysing aggregated usage patterns to improve the gaming experience, platform performance, and the development of new features.
• Legal compliance: Fulfilling reporting obligations to relevant authorities as required by applicable law.

4Third-Party Information Sharing

In the course of platform operations, link mega may share your personal information with selected third parties. All such data sharing is conducted on the basis of legitimate operational necessity and is subject to strict confidentiality agreements.

Parties That May Receive Your Data

• Payment service providers: Approved financial institutions, banks, and payment processors to facilitate your deposit and withdrawal transactions.
• Identity verification service providers: Accredited third-party KYC platform used to securely verify your identity documents.
• Technology service providers: Hosting companies, cloud infrastructure, and cybersecurity providers that support our platform's operations.
• Regulatory authority: Gaming regulatory bodies, law enforcement, or courts when required by applicable law.

5Data Security & Encryption

Link mega invests seriously in data security infrastructure to ensure your personal information is always protected against unauthorised access, breaches, or misuse.

Our Security Measures

• 256-bit SSL Encryption: All data transmitted between your device and link mega servers is protected using industry-standard 256-bit SSL encryption.
• Encrypted password storage: Your password is never stored in plain text – it is secured using a strong, irreversible hashing algorithm.
• Two-factor authentication (2FA): Two-factor authentication is available for all accounts to add an extra layer of security.
• 24/7 security monitoring: Automated monitoring systems operate around the clock to detect and prevent any suspicious activity.
• Regular security audits: Our platform undergoes regular penetration testing and independent security audits.
• Data segregation: Sensitive financial data is stored in a separate server environment with strict access controls.

While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for maintaining the confidentiality of your own account login credentials.

6Cookie Usage

The link mega platform uses cookies and similar tracking technologies to provide you with a better, more personalised, and smoother user experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
• Performance cookies: Gathering information on how users interact with the platform to help us improve performance and functionality.
• Functional cookies: Storing your preferences such as language, region, and display settings to personalise your experience.
• Analytics cookies: Used to understand traffic patterns and platform usage in an aggregated and anonymised manner for improvement purposes.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and our privacy policy, you as the data owner have the following rights, which you may exercise at any time by contacting our team:

• Right to access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You may request us to update or correct any inaccurate or outdated information.
• Right to erasure: Under certain circumstances, you may request the deletion of your personal data from our systems.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time.

8Data Retention & Storage Period

Link mega retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulatory obligations.

Generally, active account data will be retained for as long as your account remains active. Following account closure, we will retain transaction and identity records for a minimum of 5 years to comply with anti-money laundering and financial regulatory requirements. Data that is no longer required will be securely deleted or anonymised in accordance with our data disposal procedures.

All data is stored on servers located in secure data centres with full compliance with international security standards.

9Privacy Policy Updates

Link mega reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via in-platform notifications or email to your registered address.

The "Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform following any changes constitutes your acceptance of the updated Privacy Policy.

10Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

You can reach us via:

• Live Chat 24/7: The fastest channel — available directly within the link mega platform.
• Email: [email protected] (response within 1–2 business days).

Our privacy team will take every enquiry seriously and respond within a reasonable timeframe.